What’s new in Hodos

Production runs each trade with its own schedule, supplies and work orders. Job Timeline work can be moved and stretched, photo search takes voice, and talking to Hodos is quicker.

• Production runs each trade with schedule, supplies and work orders
• Move and stretch work on the job Timeline
• Photo search takes voice and finds closer matches
• Talking to Hodos answers without waiting

Photos can be found by what is in them, proposals print as a full packet, and the job page shows who has the ball. Web and phone screens open faster.

• Find photos by what is in them
• Proposals print as a full packet with a bigger logo
• The job page shows who has the ball next
• Web and phone screens open faster

New Message and Inbox search open the text conversation. A newer carrier estimate updates the claim amounts, and long scanned scopes are read in full.

• New Message and Inbox search open the text conversation
• A newer carrier estimate updates the claim amounts
• Long scanned carrier scopes are read up to 20 pages
• Reports and Team day counts say day when the count is one

Make Payment Link replaces Create invoice on the job Money card, with a choice of Toward the Contract or Side Job. Full carrier approval by email now marks a supplement approved.

• Make Payment Link replaces Create invoice on the job Money card
• Choose Toward the Contract or Side Job for a payment link
• A side job bill starts as a draft, then is issued
• A supplement is marked approved when the carrier approves it in full by email

Insurance jobs now show the approved and requested amounts side by side. The requested amount comes from the newest supplement we sent, and the job Money tab compares claim versions trade by trade.

• Money jobs view shows approved and requested insurance amounts
• The requested amount comes from the newest supplement we sent
• Job Money tab compares claim versions trade by trade
• Phone Money job sheet shows approved and requested as tiles

Sending a text on the web updates only the open conversation. On the phone you stay in the conversation after linking it to a job, and it shows the jobs the customer was added to.

• A sent text updates the open conversation, not the whole page
• Phone stays in the conversation after linking it to a job
• Phone conversations show jobs the customer was added to

The phone keeps your saved light or dark look when it opens while locked. A job's adjuster is never filled with someone on our own team, and a job's remembered sender is always a real contact.

• Phone keeps your saved light or dark look after a launch while locked
• A job's adjuster is never filled with someone on our own team
• A job's remembered sender is no longer a measurement service

Phone photos keep sending when the connection drops or one photo gets stuck, and a job's photos refresh as soon as one sends. Carrier estimates file when a date follows the claim number.

• Phone photos keep sending when the connection drops
• A stuck photo steps aside so the rest of the queue sends
• A job's photos refresh as soon as a waiting photo sends
• Carrier estimates file when a date follows the claim number

Text a private link so people can send full-size photos and videos. Texts show a count out of 800 and hold Send past it, and a copied photo pastes straight into the text box.

• Text a private page where people send full-size photos and videos
• Texts show a count out of 800 and hold Send past it
• Phone paste puts a copied photo into the text box
• App calling recovers on its own when the link goes stale

Text conversations open once, at the newest message. Picture texts go out five photos at a time, and the app says so when calling is stuck.

• Phone text conversations open once, at the newest message
• Picture texts send five photos at a time
• A stuck app call tells you to reopen Hodos
• Phone paste in texts says so when iOS refuses the paste

The phone reply field stays above the keyboard and keeps your draft while a conversation updates. Videos in conversations show a preview, and Edit split uses the job's one value.

• The phone reply field stays above the keyboard, and drafts stay put
• Videos in phone conversations show a preview image
• Edit split uses the job's one hand set value
• File pages load alongside vendor job names

Conversations, the Team page and work orders load faster. Quoted replies stay in order in job Activity, and Inbox drafts and recipient suggestions were fixed.

• Conversation rows show right away on the phone, before the totals
• The Team page and work orders load faster
• Quoted replies stay in time order in job Activity
• Inbox drafts refresh correctly, and recipient suggestions show the right contact types

You can transfer a call you placed, and desktop calls check the microphone first. Carrier email has a Supplements tab, and photo folders open and close on the Media tab.

• Transfer a call you placed, on the phone and the web
• Supplements tab for carrier email on the claim
• Open and close photo folders on the Media tab
• The client name stays in view while you scroll a job

You can reply to calls in job Activity, and the phone keypad follows the iPhone layout. Contact names save capitalized, and work orders show the sold lines.

• Reply on calls in job Activity, and the phone keypad follows the iPhone layout
• Contact names save capitalized, on web and phone
• Work orders from accepted estimates show the sold lines
• Blank contingency agreement under Blank forms on New document

Ask Hodos answers in place on Home, and the phone call screen has a new keypad. Contact editing, the camera and photo zoom were redone.

• Ask Hodos answers in place on Home, with an Ask and Do switch
• Phone call screen has a six key grid, a More sheet and one row of Live Assist
• Edit and New contact redesigned on phone and web
• Pinch zoom on every photo, and the phone camera has 0.5, 1 and 2 stops

Email threads read like Gmail with a docked reply box and drafts. Calls show inside text conversations, and jobs open faster.

• Email threads read like Gmail, with a docked reply box and drafts
• Calls show inline in text conversations
• Jobs open faster, with every tab loaded alongside the record
• Add Call to Job sheet redesigned, with compact job rows

Contracts take saved sections you add, edit and remove on web and phone. Job photos can be renamed and sorted into folders, and Inbox has a Spam folder.

• Add, edit and remove saved sections on contracts, on web and phone
• Rename job photos and sort them into folders
• Mark a conversation as spam, with a Spam folder in the Inbox
• Suggested replies follow the conversation language, with English under Spanish

The Inbox was redone to match the new mock-ups. Search finds teammates, you can call a typed number, and team chats can add people.

• Inbox redone to match the new mock-ups on web and phone
• Inbox search lists teammates first, with Text and Call
• Call a typed number from the Inbox dialpad
• Team chats can add people, and long group titles stay tidy

The Inbox has a new layout with a Needs Reply list and quick replies. Undo bars last four seconds, and calendar hover previews are cleaner.

• Inbox has a folder column, a Needs Reply list and quick replies
• Every Undo bar on the phone lasts four seconds
• Cleaner hover preview over appointments, and dragging one no longer shifts the others
• Contract signing hand-off on the phone is quieter and Back always leaves

Spanish texts open in English and can be translated in place. Pipeline, Home and Inbox open faster, and phone uploads ask which folder a file goes in.

• Spanish texts open in English, with a Translate row in the long press menu
• Pipeline, Home, Inbox and job pages open faster
• Phone uploads ask which folder the file goes in
• Job type is a picker on the job facts, on web and phone

Missed calls get a text back from the number they called, and every answered call is recorded. The phone job page has a Files tab, and insurance emails read as clean replies.

• Missed call text back comes from the number the caller dialed
• Outgoing calls nobody answered read No answer instead of Missed
• Phone job page has a Files tab and a tighter header
• Insurance emails show real PDF replies with the homeowner name first

Photo markup has a new editor on web and phone, and conversations show the job team as faces. Tasks show when they were made and by whom, and Inbox opens a conversation instantly.

• Photo markup editor rebuilt for a smoother draw on web and phone
• Conversations show the job team as faces
• Tasks show when they were made and who made them
• Inbox opens a conversation instantly from saved data

Ask Hodos uses the job you are on and has a Stop that really stops. Pipeline cards show who is on each job, and Inbox opens emails at the first unread message.

• Ask Hodos uses the job you are on, and Stop really stops it
• Pipeline cards show the assigned person and sales rep as initials
• Inbox opens emails at the first unread message
• Phone pay link has an Email link and an always visible Text link

Pay links are shorter and easier to make from the Money tab, and phone menus can play recorded greetings. Inbox rows are compact and conversations open faster.

• Short pay links you can make or change on the Money tab, with a clearer pay page
• Upload recorded greetings for phone menus
• Inbox rows share one compact layout, and conversations open faster
• Storm report works for any storm the card lists

Inbox opens an email faster, and bounce notices and calendar replies no longer clutter Inbox or Activity. On the phone, Knock today moved into Map layers.

• An open email in Inbox no longer waits for the whole list to load
• Bounce notices and calendar replies are hidden from Inbox and Activity
• Phone: Knock today now lives in Map layers
• Phone Week titles wrap whole at any text size

Job Schedule now shows past appointments and finished tasks. Settings are easier to find, and forms offer recent teammates first.

• Job Schedule shows past appointments and done tasks
• Appointment and task forms offer recent teammates first
• Settings are easier to find and understand
• Photo tiles show who uploaded them, and folder uploads take the folder name

Emails now read as a mailbox thread, and storm alerts show how many customers were hit. Job value follows the scope of loss, and adjuster meetings get a claim confidence scale.

• Emails read as a mailbox thread on web and phone
• Storm alerts show how many customers were hit and open the matches
• Job value comes from the scope of loss, with dumpster and overhead and profit
• Adjuster meetings get a claim confidence scale in How did it go?

Incoming calls can be transferred to a teammate, and Ask Hodos starts from the page or job you are on. Money shows payouts by person and by job.

• Transfer a live incoming call to a teammate, warm or cold, from web or phone
• Ask Hodos opens chat first, with a Live button, and starts from where you are
• Money shows payouts by person and by job, with paid marks and split editing
• Call recordings show a waveform and a volume control

Storm alerts now come once per storm, with a ranked list of streets to knock. Files drop anywhere on a job, and documents fill in from what the job already has.

• One alert per storm that opens the map, plus Knock today, a ranked street list
• Drop files anywhere on a job, and documents fill in from the job's details
• Guided inspection walk with a branded inspection report you can preview
• Call adjusters and job contacts through Hodos, with the call filed on the job

Web Call buttons now call through the browser, and Ask Hodos can assign tasks to teammates. Tapping a teammate name opens their profile.

• Web Call buttons call through the browser, and outgoing calls hear voicemail greetings
• Ask Hodos assigns tasks to teammates and has a new panel look
• Teammate names open a profile with recent activity
• Pipeline stage heads stay pinned and every stage is a full height drop target

Invoices now show where they stand, and a voided payment puts the invoice back to Sent. Reps open on My jobs, and phone messages no longer cut off words.

• Invoices show where they are, and the Money tab leads with what is owed
• Reps open Jobs on My jobs, and an invoice no longer needs a signed estimate
• Take over and Assign work on a customer a rep texted first
• Photos fit the whole viewer with zoom and pan, and Media has Select mode

Ask Hodos is now a side chat you can move and resize, and Inbox search finds results as you type. Calendar events are easier to read.

• Ask Hodos opens as a side chat you can move and resize
• Inbox search is live, and starting a conversation takes fewer steps
• Calendar events are easier to read, and Team view keeps your focus
• Checks on a job are numbered: Check 1, Check 2, Check 3

Roof reports got better photos and keep your draft, and the phone Tasks and new appointment screens are easier to read. The Map shows active customers.

• Roof report: better photo layout, saved drafts and a branded PDF to review
• Phone Tasks list is easier to scan, with a Clear list option and full titles
• New appointment sheet is grouped, with Save in the header and address suggestions
• Map shows active Retail and Insurance customers, even if hail history fails

Inspections got a new review screen and a homeowner roof report, and Live assist suggests ranked actions. Phone lists keep full addresses on one line.

• Inspections have a review screen, a homeowner roof report and a camera compass
• Live assist ranks suggested actions and knows the caller, dates and insurance details
• Tracking numbers can answer with a menu: press 1, 2 or 3
• Jobs and Pipeline get an Assigned to me button and a People picker

Jobs can be merged, the phone map got better search and weather alerts, and each rep can record a voicemail greeting. The Team and profile pages were redesigned.

• Merge two jobs from the job menu, with a choice for each field that differs
• Phone map: better search, Navigate, weather alerts and a hand-placed job pin
• Each rep can record a voicemail greeting, and call cards show how a call ended
• Admins get a Jobs money view, and reps see a payout estimate before an invoice

Texts can carry photos, videos and files, and Live assist lists questions to ask during a call. Documents opens to folders, and a scan becomes one PDF.

• Send photos, videos and files in texts, and keep what customers send
• Live assist lists questions to ask on a call and fills them in as they talk
• Documents opens to folders, with a List or Grid view and bulk archive
• Each kind of alert has its own icon and color, and missed calls reach the job team first

Call tracking moved into Hodos, texts and emails can send later, and photos move in bulk. Seven color themes arrived on web and phone.

• Tracking numbers ring in Hodos, with a call tracking dashboard
• Send later, voice memos and talk to type in texts, emails and notes
• Upload, archive or delete many photos at once, iPhone photos included
• Seven color themes, and scan paper into one PDF on a job

A new public home page, redesigned Money, Tasks and Estimate pages on the web, and radar hail for every storm on the phone map.

• New Hodos home page, product page and a sleeker sign-in
• Money page, Estimate editor, Tasks and call history redesigned
• Radar hail for every storm day under All storms on the phone
• Reps archive and only admins delete, on web and phone

Slow pages show progress and load sooner, and contract signing tells you what is missing before a homeowner signs.

• Job details and eight slower pages show progress and load sooner
• Contracts list missing fields, and homeowners see an e-signature notice
• Roomier assistant that recovers from a stalled answer
• Calendar rep filter opens as a dropdown

Phone signing went full screen, added charges ride on the next payment, and connected AI apps can do more of a rep's work.

• Full screen signing pad on the phone, and send to sign by text or email
• Added charges join the invoice and the next scheduled payment
• Connected AI apps can book, move, add and bill like a rep
• Appointment alerts, a second alert, and a push when it starts

Every button got an icon, archive and delete read red everywhere, and each job shows the rep's payout split.

• Icons on every button and menu row, with archive and delete in red
• Rep payout split on the job Money tab, with profit split plans
• Hold a text to react with an emoji, on phone and web
• Record and play job videos, and make your own document folders

Team email started syncing into Hodos, the Pipeline got buckets and priorities, and the phone got a Documents library.

• Team email syncs in, and claim emails match to their jobs
• Pipeline All view in seven buckets, with priority tags and a card menu
• Phone Documents library with upload, create and a file menu
• Jobs, the calendar and notifications open faster

Online payments arrived. The signed contract becomes the job's invoice, and customers can pay by link.

• Connect Stripe and send pay links on invoices
• The signed contract is the invoice, for retail and insurance jobs
• Homeowner replies to a rep's email come back into Hodos
• Mark a job as lost on web and phone

The job page took its new layout, and insurance jobs build their contract from the scope of loss.

• Job page with a header card, card tabs and a side rail
• Make the insurance contract from the scope of loss
• Faster web pages and lighter phone screens
• The canvass map keeps the open door when you come back

The job page redesign began, and canvassing taps feel instant.

• Job page redesign with Files folders and an in-page preview
• Mark job costs paid or not paid
• Copy or text signing links for closing paperwork
• Canvass taps fire once and never wait on GPS

A design pass across every area, and the Pipeline job panel opens instantly.

• Motion and visual polish across the app
• The Pipeline job panel opens instantly, with bigger quick actions
• Calendar invites for booked reps, ready and switched off

Settings were reworked, job costs can be read from a photo, and the phone got a first look at dark mode.

• Reworked Settings menu and pages
• Read invoice photos into job cost lines for review
• Sign closing paperwork in person, on web and phone
• Dark mode on the phone, first preview

Phone crash fixes, a calmer sign-in, and a Jobs board you can search.

• Crash fixes and a smoother keypad on the phone
• Signing in no longer flashes or loops
• Search the Jobs board by name, address, customer or phone

Canvassing got reorganized, and phone calls ring and sound like real calls.

• Canvassing layers, hide pins, hail with pins and doors by day
• Ringing while it dials, keypad tones, and connect and end tones
• Sign from the contract row, with an in-app PDF viewer
• Grouped phone Settings with a Notifications screen

The document hub arrived. Contracts, invoices, receipts and reports are made from the job, on web and phone.

• The Documents tab holds every paper on a job
• Contracts, invoices, receipts, waivers and reports print like the paper forms
• Send the signing link by text from web or phone
• Guided inspection camera, with photos sorted by section

A cleaner, quieter web look, with one set of buttons, menus and dropdowns.

• A quieter top bar, a tighter side menu and flat cards
• One dropdown, one button set and one menu style everywhere
• The assistant reads more, follows the work and remembers the chat